When I was studying for my MBA, my most challenging class was statistics. And even though I managed an A- in the class, it took every one of the few analytical brain cells I had to do so.
So when I sit down to analyze the statistics of my business every year, I’m still surprised to find myself engrossed, fascinated, excited and practically dancing for joy. Armed with this critical data, now I know exactly where to spend my time and efforts going forward to receive the highest and best rate of return.
I ran a total of about 10 reports, but let me share some of what I learned specifically from my shopping cart’s reports:
CRM Stats
The backend system I use (Infusionsoft) has the ability to run sales reports in a variety of ways. Below are four of the reports I run, what my results are, and how you can apply the results to your business:
a. My Monthly Sales Totals…
…showed me how many sales I made each month, and from that information, I discovered that my best month financially was November, followed very closely by December, then January.
I reviewed my marketing and sales activities (in other words, the offers I made) for that month, and what I found was this:
In November, I opened the Lively Biz Business Club membership for the first time.
In December, I opened the Lively Biz Accelerator small group coaching program for the first time.
In January, I offered a handful of spots for private Business Breakthrough Virtual Retreats with me, which always sell out very fast.
While the Club has a low price point, I designed and followed a specific launch plan, which resulted in a lot more enrollments. If you only have higher price points in you business model at the moment, consider if you can add a lower-priced leveraged offer to your menu of services.
Both the Accelerator and the Business Breakthrough Virtual Retreats have higher price points, so if you’ve already developed some products or programs at the lower-priced end of your funnel, consider adding a more comprehensive program at a higher price to your offerings to increase your bottom line.
b. My Sales by Campaign…
… showed me which special offers were the ones you were most interested in taking advantage of. Now I know which offers to consider repeating, or offering on another product or program in the future.
This is something you can do as well. Guessing if a special campaign you ran worked well or not doesn’t make good business sense. Tracking actual numbers does, however, and it’s super-simple to do if you have a backend system that has that feature.
c. My Sales by Clients/Customers…
… showed me who my top clients/customers are, what they’ve bought, and how much they’ve invested in my offerings. And since I know that one of the most effective ways to grow a business is to make additional offers to those who have already bought from me, you can bet that not only will I do that, but I’ll do it in a way that makes them feel special – because they are to me – by offering them special access or discounts or additional benefits as my way of thanking them for their continued business and loyalty.
If you track this information, you can do the same and increase your sales and your customer loyalty at the same time.
d. My “Where did you hear about us” Report…
… showed me that even though I thought that some of my online networking efforts weren’t really paying off, mainly because I didn’t think I was focusing enough time on them, I was wrong. It seems even the small amount I had been doing was making an impact.
So now I know the top three places to really focus those efforts going forward. If you’ve found online networking to be a struggle for you, tracking this information makes what can seem like an overwhelming marketing activity (some lists are SO active) into an extremely manageable and once-again enjoyable one.
I gleaned all of this information from just four reports from Infusionsoft. And this doesn’t include the reports I ran for my web stats via Google Analytics.
Measuring the results of your business activities is critical to your success, and anyone can do it (it’s really one of those “if I can, anyone can” kind of things). I really want to encourage you to take a look at where you’ve been over the past 6-12 months, analyze that data, and make some strategic decisions about where you want to focus your efforts going forward to get where you want to be.
I’d love to hear which of these tips you’re willing to embrace today. Feel free to share with me below.
Hi there!
I had a email conversation with a potential high-level client several years ago that went something like this…
“Alicia, I have a successful life coaching practice – full client roster, mostly via referrals, steady 6 figures in income, and I want to bring my business online. I’m interested in your Platinum program – can we talk?”
I told her she should consider going through my 21 Easy & Essential Steps to Online Success System™ instead.
My response surprised her. So much so she graciously asked why it seemed she wasn’t qualified for my Platinum program…(because <insert name>, <insert name> and <insert name> had already told her she was for their programs.
I explained it wasn’t that she wasn’t qualified at all. It was that she was already successful offline and she didn’t NEED a $24k Platinum program to bring that success online.
She only needed to implement the 21 Steps (for $297-) to get the foundation of a successful online business in place, and THEN we could talk about Platinum.
Or I could personally lead her through the 21 Steps program for $24k and call it Platinum… 😉 Her choice… You can guess which she choose, thanking me for pointing her to just what she needed next (and saving her thousands of dollars too).
I’m so tired of hearing stories from you about spending thousands of dollars BEFORE you want or even need to, just to get those critical underpinnings in place.
So I want you to have the same choice I gave to her – and for even less of an investment than that…
I’m offering you the 21 Easy & Essential Steps to Online Success System™ for just $97-.
Click here to get your copy right now:
https://aforest.leadpages.net/21-steps/
This is the final time I will be offering this program, even though it’s been my bestselling offer since 2006 – it’s simply time to make space for something new to emerge.
This $97- deal ends on Saturday, June 6, so don’t wait, ok?
Click here to get your copy right now:
https://aforest.leadpages.net/21-steps/
Cheers,
~ A
PS: The program comes with access to the private 21 Steps Facebook Group as well as 8 Video Trainings of the entire course… it’s a screaming deal. 😉
Click here to get your copy right now:
https://aforest.leadpages.net/21-steps/
People ask me all the time how I’ve managed to create a 6-figure+ business while only working about 15 hours a week. First, I had to build a solid foundation and set up systems that would support the business as it grew, systems that were either automated or delegated or easily repeatable.
Once I had the foundation and the beginning systems in place, I was constantly looking for ways to leverage my time and talent, and I still do. I could write a book on the many ways we do this in my business (and maybe I will someday) but in this 4-part series, I’m going to share with you some of the most effective ones that you can apply to your business today.
1. Pick a price…
Pricing is one of the places that almost everyone gets stuck. Don’t stay stuck especially if it’s something new that you’re offering and you’re filling in the holes in your business model. Just pick a price and get your offer out there.
Getting stuff out there will move you forward, create more income, and leverage your time.
You can say, “This is early bird pricing. This is beta pricing. This is an introductory rate. Be one of our beta testers.” Know that you’re not wedded to that price forever and ever.
That is the beautiful thing about what we do. We can change our pricing all the time. It’s simple. You can just type a new number.
2. Always be hiring…
As your business grows you always want to hire. Pay attention to who shows up, who comes across your desk, who is in your inbox and who you meet at conferences and events who may be a good addition to your team.
You might think, “I’d love to have her do my social media. I’d love to have her be part of my administrative team. I’d really love to have this person do my website.”
Be aware of the people that you’re feeling that resonance with. Maybe there is a small project you can hook them with to get them onto your team early.
That way when you’re ready to hire someone, you have a ready file of possibilities to go to.
3. Make mine WordPress…
If you haven’t made the switch from a traditional HTML to WordPress, now’s the time.
The benefits of using WordPress are seemingly endless. Search engines love them, you don’t need to know HTML to create a site or make changes to an existing site, and there are tons of free and low-cost templates to choose from that will give you business a professional polish.
Because it’s so easy to use WordPress, this is going to save you (or your designer) tons of time, which is going to save you tons of money.
4. Take a stand and make it matter
To increase your exposure and your reach into your market, decide what it is that you are willing to take a stand for and make that matter to your market. If you’re ready to stop seeming like everyone else in your market who does what you do, then figure out what it is that you believe at core level and are willing to make a stand for and in for your market.
Then use that stand as the basis for your manifesto, weave it into your marketing copy, speak about it with passion, and watch as more of your ideal audience gathers to you.
5. Publish your content on Kindle
If you have an ebook or a print book, consider publish those on Amazon as Kindle versions. It’s a great way to get your content in front of all that traffic that already exists on Amazon that can lead to more leads and more sales for you. Just be sure to put an invitation in your book that leads people back to your website.
I’d love to know which one of these leveraging tips resonates the most with you – share with me below!
People ask me all the time how I’ve managed to create a 6-figure+ business while only working about 15 hours a week. First, I had to build a solid foundation and set up systems that would support the business as it grew, systems that were either automated or delegated or easily repeatable.
Once I had the foundation and the beginning systems in place, I was constantly looking for ways to leverage my time and talent, and I still do. I could write a book on the many ways we do this in my business (and maybe I will someday) but in this 4-part series, I’m going to share with you some of the most effective ones that you can apply to your business today.
1. Use volunteers
Using volunteers, apprentices or interns in your business is a great way to work smarter. Ask yourself what you want to accomplish by using a volunteer, looking at it from the place what tasks can they perform that will free you up so you can focus on creating the things that create income. Also consider what regular tasks they can help you with in your business that will allow you to save money while they get the benefit of learning from you by being part on your team.
2. “Please clarify…”
As someone who has a tendency to over-explain, the ‘please clarify’ idea is one of my favorite ways to leverage my time.
This is how is works: When someone sends you a communication whether by e-mail or voicemail and you’re confused by it, don’t try to figure it out. Just send an e-mail back or a quick call asking for clarity or have your assistant call if you have one. You can say, “I didn’t understand what you meant in your message. Can you clarify?”
Don’t spend time trying to figure out or interpret what it means. That’s a waste of time. We can make up all kinds of things. Let the other person be responsible for being clearer.
3. Turn off the chatter
Turn off your e-mail and your social media chatter.
If you’re in your inbox or on social media all day, turn it off. I give you permission not to answer your email the second it comes in as well as not worrying about what you may ‘miss’ if you log out of social media.
I know this might be hard for you, but what I don’t want you to do is work from a place of reaction. You want to respond in a timely manner when it’s called for but you’re not reacting.
Here’s my mantra – both personally and professionally:
Just because someone e-mails you doesn’t mean that you have to answer it. Just because the phone rings doesn’t mean you have to answer it.
Record a message on your phone and set up an autoresponder that basically says, “We got your message. This is when we’ll get back to you.” You are managing expectations. You’re setting the tone. You’re asking people to respect your time. And you’re deciding how your time is spent in any given moment.
4. Choose simple
When in doubt try to create simple products and services. I know as entrepreneurs we have these great ideas. We are creative people. We have a lot of ideas and you’re always wondering, “What should I do next?”
The easiest way for you to create the next thing, whatever format it is, is to keep it simple.
You will get it to market faster. That’s a way to leverage your time. You’ll have more of the simple things to offer and it’s a lot less work for you if you keep things simple.
And know that those simpler ones can be bundled together down the road if they follow along the same theme, giving you another product to offer.
5. Choose an audience for your message
I know you’re probably tired of hearing this one, but it’s a fundamental truth when building a successful and sustainable business, not matter what businesses you’re in.
You must have a target market to share your message with. Even if you’re not sure who you are most meant to serve or who your message is specifically for just yet, that’s ok. But do pick one even if it’s broad to start with. It makes your marketing so much easier. That will leverage your time.
And if you already have a target market, and you have a successful product for that target market, how might you slant it to offer to a second market with little additional effort on your part?
(Watch for Part 4 in this series next week…)
I’d love to know which one of these leveraging tips resonates the most with you – share with me below…
People ask me all the time how I’ve managed to create a 6-figure+ business while only working about 15 hours a week. First, I had to build a solid foundation and set up systems that would support the business as it grew, systems that were either automated or delegated or easily repeatable.
Once I had the foundation and the beginning systems in place, I was constantly looking for ways to leverage my time and talent, and I still do. I could write a book on the many ways we do this in my business (and maybe I will someday) but in this 4-part series, I’m going to share with you some of the most effective ones that you can apply to your business today.
1. Use Google Alerts
Part of using leverage in your business to by being aware of what’s going on out there that has to do with you. Lucky us, we have Google to keep us informed.
Simply set up a Google Alert for your name and the name of your business. You can also set up alerts for specific keywords in your business and for your colleagues. And you should set up alerts for your clients as well. You want to know what your clients are doing. If you see them doing something great you can say, “Yay.” You can also say, “You might want to try something else.”
Letting Google keep you informed of what’s going on in your online world is a great way to leverage your time.
2. Leverage your content
I teach a whole 12-part content leverage system, but you want to at least be leveraging any piece of content you write for your ezine or your blog.
So, if you’re writing an article for your ezine, make sure it goes on your blog. If you’re writing a blog post make sure at least part of it goes in your e-zine. People will read your content in different ways. They’ll read it in your e-zine in their inbox, or on your blog site – or via an RSS feed from your blog to your inbox.
Those are just two ways. Other ways are to turn that content into a podcast, a video, and social media posts, and promote them via those media.
3. Create an email campaign from your sales page
When you’ve created the sales page for your offer, you’ll need to create an e-mail campaign to promote it and your offer.
You’ve done the hard part of writing the sales page itself, even if it’s a short sales page. To leverage that hard work, take pieces of that sales page and repurpose them into your email campaign.
I know we sometimes think we have to do everything fresh and new from scratch. You do not have to do that. Take pieces from what you’ve already written and plug that into your e- mail promotions. Take something from the top. Take a piece of your story. Take the benefit bullets. Tweak them a bit and put them into your emails.
4. Do your ezine differently
If you’re writing an ezine and it’s in HTML and you find that it feels heavy, you’re not getting it done, it takes too much effort, it feels too complicated or you don’t have someone helping you do it then change to text.
Make it easy for yourself. If you struggle with HTML then creating an e-zine that way only translates into lost time and wasted energy.
If you need to do text until you’re ready to hire someone to help you do something prettier then just do text. I promise it won’t hurt you.
Also, if the ezine is just too long, you can make them short.
You don’t need to have seven moving parts. It’s more important that you’re consistent with sending it out on a weekly or twice a month. You can send them once a month if that’s correct for your market. That is more important than having them long.
Do text. Keep it short. Be more consistent about sending it out.
5. Repeat what works
I talk about this a lot. Sometimes it seems obvious. People often don’t do this. We’re too close to it. We can’t see it. That’s why you need other eyes. We get excited about new ideas and keeping things fresh. There’s nothing wrong with that. But don’t forget to review what you’ve done before that worked really well and repeat it.
(Watch for Part 3 in this series next week…)
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